“I think of Holker as superheroes in capes, stood in the wings looking for danger and ready to swoop in and help,” says Rachel Marsland. Rachel, Business Manager at Denton Community College, said the proactive company understand the pressures that schools are under. “I’ve got so many plates spinning so knowing that I don’t need […]
Superheroes for Schools Read More »
Burnley-based HOLKER IT have been looking for sustainable and useful partnerships for our education clients, and we feel we now have the perfect trio of partnerships to roll out to our clients and new schools. HOLKER have launched an education bundle that ticks all the boxes in terms of environmental sustainability, cyber security, safeguarding and
HOLKER SCORE A PARTNERSHIP HAT TRICK FOR EDUCATION Read More »
HOLKER are on a quest to align the business, and in the journey this means we have introduced a new number, that is non-geographic and compliments our growing client base, that are nationally located throughout the UK and in some cases truly global. HOLKER have grown in size throughout the pandemic, both physically (actual people
HOLKER is growing which means changes are afoot Read More »
In this, the second of our spotlight “Ask The Expert” sessions, we discussed the IT Support services offered by Holker with our in-house expert Steve McGrath. Many potential clients are in a situation where they simply can’t afford to have an in-house it support crew, or want to streamline by outsourcing. Steve answers the more
How does Holker’s IT support work for businesses Read More »
We asked Steve for his further thoughts on IT Support for Businesses. We wanted to dig deeper on what do IT Support do, and what do they not do STEVE: Its mostly on a contract-by-contract basis, so for some customers we don’t provide support for their 3rd party software or applications, for example, but for some
What do IT Support do, and what do they not do Read More »
We asked Steve, our IT Support Operations Manager, an important question of 2020 & 2021 in the world of IT Support. Who knows… it might be the kick that remote working has been longing for and change things permanently! STEVE: Fundamentally, nothing has changed, from a client perspective. The objective through Covid-19 for support provision, has
How has COVID 19 impacted on the provision of IT Support for businesses? Read More »
Steve, our IT Support Operations Manager, has given us a fantastic insight into the IT Support services from Holker, so we wondered if there was a “cherry he could put on top of the cake”… STEVE: The main point is that Holker always meet the SLA requirements. These service levels agreed with our clients are the
Anything else we need to know about IT Support? Read More »
Today we chat with our resident expert in MPS and ask what the advantages are of having a Managed Print Solution for your business, with a company like Holker Download The Managed Print Solutions Factsheet Here SIMON: Managed printing in a nutshell from a business standpoint is to reduce costs. The device itself is just a
The advantages of having a Managed Print Solution for your business Read More »
In our final Managed Print Solutions segment, we ask our resident expert whether some clients can access an MPS contract without having to have a full Holker IT Support package. Simon: Yes. You can have just the MPS contract on its own. In fact, we do have some long-term clients that have only ever had
Can you have a stand-alone MPS Service Contract, without IT Support Read More »
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