Working from home has become “the new norm” since the advent of the global COVID pandemic forced many businesses to rethink their methods of operating in a safe manner. Today we speak to Martin and Simon about how businesses can get the best out of Microsoft Teams, maximising their online productivity levels MARTIN: MS Teams […]
How can I get the best out of Teams for my business Read More »
We asked Simon and Martin their further thoughts on VOIP calling for businesses. We wanted to dig deeper on what benefits VOIP offers over and above the alternative – the landline SIMON: For the client, there is also an element of flexibility, depending on what the user requires from their telephony; if they are a
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In this final instalment of our VOIP drill-down we ask Martin and Simon about anything and everything else VOIP. What is the clinching factor in deciding why a business should switch to a non-landline solution MARTIN: The applications are also a big thing now. SIMON: The flexibility of applications means that your mobile users do not need to have
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This week, we have been presented with our 5th certification for Cyber Essentials. This means we are accredited for the next 12 months as a Cyber Secure IT company, and we can also assess our client’s security against the official Government-backed Cyber Essentials certification to help guard against the most common cyber threats and enhance their
Holker are Accredited by Cyber Essentials, for the 5th year in a row. Read More »
Steve, our IT Support Operations Manager, was posed one of the questions which is asked over and again by prospective clients. STEVE: The geographical location is 100% NOT important. We already support clients across the UK, and globally in South Africa, and in America to name a couple. Increasingly in the modern world, with infrastructure and
Holker have an unmatched understanding of MIS for education packages; as well as providing technical support and the full wrap-around of services, expertise and advice that enables us to deliver schools and colleges exactly what they need in terms of IT. Schools and educational facilities all use Management Information Systems (MIS) that are specialised for
EXPERT MIS SUPPORT FROM HOLKER Read More »
In the first of our spotlight “Ask The Expert” sessions, we discussed the usage of VOIP for both business use with our in-house experts Simon and Martin. We’ve historically been asked many times by clients, “Why would I use VOIP rather than a landline”, and so it seemed right that this should be our first
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Call reporting is an important aspect of analysing efficiency and efficacies of their current setup. We asked Martin how easy it is to be able to drill down into the information we all need to drive business forward. MARTIN: Call recording becomes easier to implement with VOIP, but the reporting side of the telephony is a
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However, with a growing number of large blue-chip clients on our books, our support services were never going to stay local to the UK. Our Helpdesk in Burnley deals with calls from all over Europe, the USA and South Africa every day. Whilst these people are based overseas, they are treated in exactly the same
HOLKER HAVE GONE GLOBAL Read More »
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