Holker IT Support
for Warrington Businesses
IT Support
As you would expect from any IT Service Helpdesk, Holker have the knowledge and expertise in-house to deal with 1st, 2nd, and 3rd line engineering issues, with a ticket system and escalation process in place that uses a priority system from P1 to P5, against individual SLA’s for each client.
Why Choose Our IT Support and Services?
What sets Holker apart is that we go to great lengths to recruit, train, and retain top people that live and breathe IT, and who take the time to learn about our customers and their businesses. Becoming an effortless and seamless extension of each company we work with. Providing expert IT help when you need it most.
Our Managed Services team is a strong one, and our employees are happy and love what they do, which shows through to our users at every interaction, and our company culture is vibrant, which adds to the atmosphere and always works it way through to the customer in small ways, that mean a lot to our clients.
These include;
- ITIL Service Desk
- ITSM (IT Service Management)
- Service Management
- Change Control
- Problem and incident management
- Monitoring 24/7
- Break fix IT
- Out of Hours
- Priority urgency and Impact
SLA
Scalable IT Support for Warrington
Further to our excellent customer service, our team look after over 24,000 users in over 200 businesses, comprising employees and students in large, medium, and small businesses, as well as schools and colleges in the UK. Which helps us to stand out amongst other IT Support Companies.
For IT Support for Warrington Businesses, Holker are the team to trust. Solid, dependable, structured and reliable. Providing IT Support that enhances your operations in the long term for today and the future.
- IT Security
- IT Cyber Security
- IT Support
- IT Services
- IT Support and Services
- IT Help
- Managed IT Services
- IT Tech Support
- Company IT support
- Business IT Support
- IT Support Companies
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Response to Remote Working in the UK
These clients have also seen a large change in 2020 with remote working, following the recent COVID-19 pandemic. According to the latest government statistics, 48% of employees expect to work from home post-pandemic and by 2030, the traditional 9 to 5 working day will no longer exist.
With this remote working trend rising, it doesn’t surprise us that Holker’s out of hours IT Support has increased by 12% in the last 12 months from November 2019. This, we expect will rise further, and we offer extended working hours on all our Contracts now to reflect this change, with the resources already in place.
Get Started with Your IT Support Today!
Need more information on our services?
Fill out the form and one of our colleagues will be in touch to discuss your requirements. You can also call us on 0333 305 2020 if you need a faster response.
- Talk to someone who can answer your questions.
- No hard sales, just a friendly chat.
