Holker has a communications solution for you.
Holker prides itself on matching the right communications solution to the right customer – from fully-fledged call centre-type systems to SMB systems where answering and making calls is all that’s needed.
Our highly trained installation and help desk engineers ensure your smooth transition from your old phone system to the new system.
Whether you prefer on-site or a cloud based system, Holker has the system for you.
Below are some of the most popular options.
What is VoIP?
VoIP, or Voice over Internet Protocol, is a technology that enables voice communication over the internet.
Instead of using traditional telephone networks, VoIP converts analog audio signals into digital data packets that are transmitted over an IP network.
This allows voice calls to be made using internet connectivity, such as Wi-Fi or broadband connections, rather than dedicated telephone lines.
VoIP offers several advantages over traditional telephony. Firstly, it can be more cost-effective since it utilises existing internet infrastructure, eliminating the need for separate phone lines.
It also allows for greater flexibility and scalability, as users can make and receive calls from various devices like smartphones, computers, or dedicated VoIP phones.
Furthermore, VoIP supports additional features like call forwarding, voicemail, video conferencing, instant messaging and enhancing communication capabilities.
It also enables integration with other software applications, such as customer relationship management systems, to streamline business operations.
However, VoIP may be susceptible to quality issues, such as latency or dropped calls, depending on the network’s stability and bandwidth.
Nonetheless, VoIP has revolutionised voice communication by harnessing the power of the internet to offer efficient, versatile, and cost-effective communication solutions
Holker offers 3CX as one of it’s main telephony solutions.
Cost effective, one key advantage of 3CX is its flexibility. It supports various communication channels, including voice calls, video calls, instant messaging, and conferencing, providing a unified communication experience.
Users can access these features from multiple devices, such as smartphones, computers, or IP phones, enabling seamless communication from anywhere with an internet connection. 3CX also stands out for its ease of use and administration.
The system has a user-friendly web-based interface that simplifies configuration and management tasks.
It integrates well with popular software applications and platforms, allowing for smooth collaboration and workflow integration.
Moreover, 3CX offers cost savings compared to traditional PBX systems. It eliminates the need for expensive hardware and maintenance, as it operates on standard servers or virtual machines.
Overall, 3CX is an excellent choice for businesses seeking a flexible, user-friendly, and cost-effective communication solution that can enhance productivity and streamline internal and external communication processes.
8×8 is Holker’s second telephony solution. A cloud communications and collaboration platform that offers a comprehensive suite of solutions for businesses. It enables organisations to modernise their communication infrastructure, improve productivity, and enhance customer experience.
One key strength of 8×8 is its unified communications capabilities. It combines voice, video, chat, and contact centre functionalities into a single platform, providing a seamless and integrated communication experience.
Users can access these features from various devices, including desktops, laptops, smartphones, and tablets, ensuring connectivity and flexibility. 8×8 also excels in its scalability and reliability.
Being a cloud-based solution, it can easily adapt to the changing needs of businesses, allowing for rapid deployment and expansion.
The platform is built on a global network infrastructure, ensuring high availability, redundancy, and quality of service.
Additionally, 8×8 offers advanced collaboration features such as file sharing, screen sharing, and team messaging, promoting teamwork and improving efficiency.
It integrates with popular business applications, enhancing workflow integration and streamlining processes.
Furthermore, 8×8 provides robust analytics and reporting capabilities, enabling businesses to gain insights into communication patterns, call quality, and customer interactions.
This data-driven approach allows for better decision-making and optimisation of communication strategies.
Overall, 8×8 is a powerful cloud communications platform that empowers businesses with unified, scalable, reliable, and collaborative communication solutions, enhancing productivity, customer engagement, and operational efficiency.
Why Holker for Telephony/VoIP?
Holker’s complete technology solution package includes VoIP or telephony, ensuring Holker is a one stop shop for all your IT needs.
We understand one size does not fit all, which is why Holker offers multiple communications solutions to fit all types of organisations and budgets.
Both our 3CX and 8×8 platforms offer a number of benefits depending on your organisational needs, all backed by highly trained VoIP engineers.
Holker VoIP / telephony solutions
- Highly trained VoIP engineers will ensure you get the right solution for your telephony needs
- Cloud based and locally hosted solutions are available to fit your requirements.
- Remote worker support with softphones for Windows, Macs and mobiles keep you in touch wherever you are.
- Cost effective options to match any budget and keep you talking.
Need more information on our services?
Fill out the form and one of our colleagues will be in touch to discuss your requirements. You can also call us on 0333 305 2020 if you need a faster response.
- Talk to someone who can answer your questions.
- No hard sales, just a friendly chat.
